HDTV guide

Total Digital - Information

Huge range of products at excellent prices. Authorised UK dealer of all the top brands. The biggest and the best in Birmingham. Next Day delivery.
Name Total Digital
Rating & reviews Retailer Rating: 3.67 / 5 3 reviews
Retailer Web Page Go to store Go to store
Membership NO
Payment Options CREDIT/DEBIT CARD
Member Card NO
Pay by Installment NO
Refund Policy http://www.totaldigital.biz/index.php?main_page=page&id=2&chapter=0&zenid=cb2dcd95cf9d4d80f0c916e4440feca5
Return Policy http://www.totaldigital.biz/index.php?main_page=page&id=2&chapter=0
Delivery http://www.totaldigital.biz/index.php?main_page=page&id=8&chapter=0
Cost of Delivery £10.00 - £30.00
Head Office Address PREMIER AV CENTRE, 105-109 SOHO ROAD, HANDSWORTH, BIRMINGHAM, B21 9SP
Telephone 0121 523 9997
Fax 0121 551 7600
Telephone Order 0121 523 9997
Number of Stores 1
Guarantee http://www.totaldigital.biz/index.php?main_page=page&id=4&chapter=0
Low Price Guarantee YES

Customer Reviews

Overall Rating
3.7 / 5
3.7 / 5
Based on 3 reviews

Average Ratings

Quality of retailer website
3.7 / 5
3.7 / 5
Standard of service - ordering
3.7 / 5
3.7 / 5
Standard of service - items in stock
3.7 / 5
3.7 / 5
Quality of sales service and warranty
3.7 / 5
3.7 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Disgruntledcustomer submitted 18/01/10 Report Review
Standard of service - ordering
1.0 / 5
1.0 / 5
Quality of retailer website
1.0 / 5
1.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Summary

I struggle to put into words just how appallingly I have been treated by this company. They are either LIARS or INCOMPETENT - probably a mixture of both. Make your own mind up if you want to deal with these crooks but my advice would be to avoid them like the plague.

they missed 3 delivery times. and provided an assortment of lies and excuses for this.

NOT TO BE TRUSTED

Do you recommend this retailer?

No

Review by farmer5454 submitted 18/11/09 Report Review
Standard of service - ordering
5.0 / 5
5.0 / 5
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Summary

I recintly bought a Panasonic DMR EZ47V DVD-VCR on the 14/11/09. On Total Digitals website it said it was new with 12 months warranty. I was a little confused as this model has been superceeded by the 48V so I telephoned them and yes it was brand new with 12 months warranty. Total Digital said that if I paid for it then I would receive it by the following Tuesday which I did all parceled up in a original Panasonic box. everything was brand new and the 12 months warranty. what more could I ask for. brilliant is the word that comes to mind. I will defintliy order my other stuff from Total Digital in the future. and as the Pany 48V has had some bad reports I am glad that I could get maybe one of the last new DVD-VCR from Panasonic and Total Digital. I highly Recommended Total Digital to anyone looking for digital items you will not be disappointed I wasn`t. 10 out of Ten.

Do you recommend this retailer?

Yes

Review by emmareed submitted 29/09/09 Report Review
Standard of service - ordering
5.0 / 5
5.0 / 5
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Summary

Good communication. this is my second purchase from total digital. this is an excellent website and i am very impressed with their competitive prices and service they offer. Delivery superb

Do you recommend this retailer?

Yes