HDTV guide

Multizone AV - Information

Online retailer since 1999. Authorised Dealers. Free prompt delivery . Online finance available. Professional Advice with Low Competitive Prices.
Name Multizone AV
Rating & reviews Retailer Rating: 4.65 / 5 37 reviews
Retailer Web Page Go to store Go to store
Membership Yes
Payment Options FINANCE, VISA, MASTERCARD, SOLO, MAESTRO, AMEX, CHEQUE, BANKERS DRAFT, POSTAL ORDER
Pay by Installment Yes, Online Finance arrange through Able2Buy 0%, Buy Now Pay Later available, Interest Option available.
Refund Policy Distance selling regulations* apply otherwise 28 day exchange/refund policy on goods with confirmed fault. *see website for full terms
Return Policy 7 days* distance selling regulations apply; *see website for full terms
Delivery Usually 1-3 working days
Cost of Delivery Free on all items, Courier delivery can be arranged
Head Office Address 14A The Brewery, Romford, Essex, RM11AU
Telephone 0844 875 2445
Fax 01708 748 400
Telephone Order 0844 875 2445
Guarantee Manufacturers Guarantee on all products. Additional guarantee available upto 5 years on most products including accidental care cover and new for old replacement

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.7 / 5
4.7 / 5
Based on 37 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Delivery

Customer support
4.1 / 5
4.1 / 5
On-time delivery
4.5 / 5
4.5 / 5
Product met expectations
4.8 / 5
4.8 / 5
Order tracking / status information
4.4 / 5
4.4 / 5
Availability of product you wanted
4.8 / 5
4.8 / 5

Evaluation of Purchase

Price
4.8 / 5
4.8 / 5
Payment options
4.7 / 5
4.7 / 5
Customer support
4.6 / 5
4.6 / 5
Delivery options
4.5 / 5
4.5 / 5
Product information
4.4 / 5
4.4 / 5
Website performance
4.8 / 5
4.8 / 5
Delivery & handling charges
4.7 / 5
4.7 / 5
Ease of placing the order
4.8 / 5
4.8 / 5
Product selection and availability
4.5 / 5
4.5 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 21/07/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Heather in Customer Services was great, not so one of her colleagues who failed to provide information or pass on messages. E-mail helped out here. Everything went smoothly, although I was asked if I wanted to pay additional £10 for early delivery which I declined and it arrived on 'early delivery' date anyway.

Only gripe that by time I received TV price had reduced by £12 - story of my life!