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Pixmania.co.uk - Information

Summer Sale now on at PIXmania.com! SAVE up to 60% on Electronics & Home Appliances!
Name Pixmania.co.uk
Rating & reviews Retailer Rating: 4.02 / 5 8625 reviews
Retailer Web Page Go to store Go to store
Membership Yes
Payment Options All major credit cards. Bank transfert. Paypal.
Member Card Yes, the VIPix card
Pay by Installment Yes
Refund Policy 14 working days
Return Policy 15 Working days
Delivery Next day delivery (If order is placed before 11am).
Cost of Delivery Depending on product size and delivery chosen.
Head Office Address DSGi Maylands Avenue, Hemel Hempstead, Herts, HP2 7TG
Telephone 08700 118 117 /
Fax 0033 0145 0136 78 / 0033 0145 0139 07.
Telephone Order Monday to Friday, 09.00 AM to 05.00 PM
Guarantee 2 Years for most products, 1 Year for TV and Home Appliances.
Low Price Guarantee Yes

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.0 / 5
4.0 / 5
Based on 8625 reviews
Likelihood to buy again
4.0 / 5
4.0 / 5

Evaluation of Delivery

Customer support
3.6 / 5
3.6 / 5
On-time delivery
3.9 / 5
3.9 / 5
Product met expectations
4.4 / 5
4.4 / 5
Order tracking / status information
4.0 / 5
4.0 / 5
Availability of product you wanted
4.4 / 5
4.4 / 5

Evaluation of Purchase

Price
4.5 / 5
4.5 / 5
Payment options
4.4 / 5
4.4 / 5
Customer support
3.7 / 5
3.7 / 5
Delivery options
3.9 / 5
3.9 / 5
Product information
4.2 / 5
4.2 / 5
Website performance
4.2 / 5
4.2 / 5
Delivery & handling charges
3.5 / 5
3.5 / 5
Ease of placing the order
4.1 / 5
4.1 / 5
Product selection and availability
4.4 / 5
4.4 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 19/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

great web site well laid out easy to navigate and products on sale at the best prices on the web,ordering is very simple with many payment options, all this followed up with superfast delivery and great items just as described on the site. will definetly use this site again and recommend to others. many thanks martin

Review by Customer Satisfaction Evaluation submitted 19/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I thought the site looks good and a clear page gives a much better feel to the site.Liked the product that was bought but the only thing that I can point out is that the emails I recived was a little late coming through however that shant stop me using the pixmania site again.Liked the pricerunner site and will be using that again no doubt for my Christmas shopping needs.

Review by Customer Satisfaction Evaluation submitted 19/11/09 Report Review
Overall purchase experience
1 / 5
1 / 5
Comments

Very poor. The product ordered showed as being instock. After several days waiting, the tracking system showed the item as 'temporarily out of stock'. When I called to ask when it might be in stock I was told PixMania didn't think it would be in stock again and that the stock on the computer didn't always agree with the stock in the warehouses. Falsely stating an item is Instock is misleading and designed to unfairly gain advantage over a competitor. I have not had a satisfactory apology and shall be taking the matter to the trading standards office.

Review by Customer Satisfaction Evaluation submitted 19/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I have shopped a few times with Pixmania now and I have never been disappointed with any of the products. I would not hesitate to shop with them again.

Review by Customer Satisfaction Evaluation submitted 18/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Delivered what promised at a good price.

All Pixmania.co.uk products