HDTV guide

AJ Electronics Ltd. - Information

Name AJ Electronics Ltd.
Rating & reviews Retailer Rating: 4.64 / 5 1649 reviews
Retailer Web Page Go to store Go to store
Payment Options All major credit/debit cards with the exception of American Express
Member Card N/A
Pay by Installment N/A
Refund Policy http://www.ajelectronics.co.uk/terms.asp
Return Policy http://www.ajelectronics.co.uk/terms.asp
Delivery Free UK Delivery
Cost of Delivery Check with retailer on European delivery costs.
Head Office Address 432 Edgware Road, London, W2 1EG
Telephone 020 7723 9616
Fax 020 7262 5131
Telephone Order 020 7724 7622 (Mon-Fri 9:30am-6:00pm, Sat 10:00am-4:00pm)
Number of Stores 1 showroom
Guarantee 1 years European wide manufacturers warranty unless otherwise stated

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.6 / 5
4.6 / 5
Based on 1649 reviews
Likelihood to buy again
4.5 / 5
4.5 / 5

Evaluation of Delivery

Customer support
4.2 / 5
4.2 / 5
On-time delivery
4.6 / 5
4.6 / 5
Product met expectations
4.7 / 5
4.7 / 5
Order tracking / status information
4.3 / 5
4.3 / 5
Availability of product you wanted
4.7 / 5
4.7 / 5

Evaluation of Purchase

Price
4.7 / 5
4.7 / 5
Payment options
4.5 / 5
4.5 / 5
Customer support
4.1 / 5
4.1 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.3 / 5
4.3 / 5
Website performance
4.4 / 5
4.4 / 5
Delivery & handling charges
4.6 / 5
4.6 / 5
Ease of placing the order
4.5 / 5
4.5 / 5
Product selection and availability
4.4 / 5
4.4 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 06/03/10 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I ordered on Wednesday and the product was delivered first thing on Saturday morning. I am well impressed.

Couldn't find an invoice for the transaction apart from the e-mails. Am I missing something

Review by Customer Satisfaction Evaluation submitted 11/01/10 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Nice shopping exerience. Prices excellent. I was kept informed of delivery changes due to the appaling snowy weather conditions.

Review by Customer Satisfaction Evaluation submitted 21/12/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Very easy website to use. communication excellent. delivery date and time spot on . would recommend to anyone to buy from this website.

Review by Customer Satisfaction Evaluation submitted 19/12/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Only one thing. an AM or PM time for delivery would have made it evcen better.

Review by Customer Satisfaction Evaluation submitted 17/12/09 Report Review
Overall purchase experience
2 / 5
2 / 5
Comments

Offered a discount code on pricerunner website. accepted on AJ Electronics
but not reflected on bill. This is what has reduced experience rating. If
no discount was offered I would have been perfectly happy. but was
offered and obligation not met.