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Dell (UK) - Information

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Name Dell (UK)
Rating & reviews Retailer Rating: 2.33 / 5 3 reviews
Retailer Web Page Go to store Go to store
Payment Options American Express, Mastercard, Visa, Maestro (formerly Switch),
Refund Policy you may cancel your purchase at any time within 7 working days of receipt without cause and receive a refund of the Price paid. See site for full T&D’s
Return Policy see site
Delivery see site
Head Office Address Dell House The Boulevard, Cain Road Bracknell, Berkshire RG12 1LF
Telephone 0870 907 5818
Telephone Order 0870 907 5818
Number of Stores only online

Customer Reviews

Overall Rating
2.3 / 5
2.3 / 5
Based on 3 reviews

Average Ratings

Quality of retailer website
3.0 / 5
3.0 / 5
Standard of service - ordering
1.7 / 5
1.7 / 5
Standard of service - items in stock
1.7 / 5
1.7 / 5
Quality of sales service and warranty
3.0 / 5
3.0 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by pattery submitted 30/09/09 Report Review
Standard of service - ordering
3.0 / 5
3.0 / 5
Quality of retailer website
3.0 / 5
3.0 / 5
Standard of service - items in stock
3.0 / 5
3.0 / 5
Quality of sales service and warranty
3.0 / 5
3.0 / 5
Summary

personally speaking ,i think this kind of dell is worth the money paid.
it is very suitable for family using.

Do you recommend this retailer?

Yes

Review by submitted 15/08/09 Report Review
Standard of service - ordering
1.0 / 5
1.0 / 5
Quality of retailer website
3.0 / 5
3.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
3.0 / 5
3.0 / 5
Summary

Generally I haven't had a problem with Dell in the Past, However try to get an confirm order date for the Tom Tom has been a nightmare. Still wait after a month and the delivery date still going backwards.

Do you recommend this retailer?

No

Review by submitted 02/08/09 Report Review
Standard of service - ordering
1.0 / 5
1.0 / 5
Quality of retailer website
3.0 / 5
3.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
3.0 / 5
3.0 / 5
Summary

I will NEVER use DELL again.
Despite stating the goods were In-Stock they extended the delivery twice because the supplier did not provide the goods. So in truth the goods were NOT In-Stock. As I write this review the web site still states the goods are In-Stock.
I cancelled the order but have yet to receive confirmation of the cancellation, in fact they refused to send me an e-mail confirming cancellation because they didn't have access to e-mail.
So, in the 21st Century (2009) someone working for DELL doesn't have access to e-mail.................I THINK NOT !!!!
This is simply a disgraceful way to do business.

Do you recommend this retailer?

No